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Introduction

This website (caramellakids.gr) is an online store for the exhibition and distribution of clothing products via the internet, created by the private company Caramella Kids, based at 12 Ermou Street in Thessaloniki. Before using this website and the services we provide through it, users / visitors are asked to read carefully and comply with the following terms and conditions (the other “Terms”) governing the use of our online store and websites which it contains, which bind all its visitors and users. The user / visitor of the website automatically accepts these Terms, if he chooses to register as a member. The use of our online store and the services we offer, presupposes unconditional acceptance of these Terms by users / visitors. In case a user / visitor disagrees with these Terms, please do not use this website. For any information, questions and clarifications regarding the content of this website, the terms and conditions of its use, the terms of sale and / or the services we offer through it, please, before proceeding with your browsing or its use, contact with Caramella Kids via e-mail at info@caramellakids.gr or by phone at the company 2310 244709, or at the above postal address at its headquarters in Thessaloniki.

Caramella Kids reserves the right at any time and without notice to revise, modify or remove these Terms unilaterally, in its sole discretion, of course updating this text for any changes or additions. Caramella Kids also reserves the right to impose more specific terms of use, which are considered as a whole with these General Terms of Use, but in the event of a conflict between them, the specific terms of use shall prevail. Any invalidity of any of these Terms does not invalidate the remainder. Caramella Kids’ non-exercise of its rights under these Terms does not imply a waiver of those rights, nor does it imply a tacit termination. Caramella Kids is not responsible for violation of these Terms due to reasons of force majeure, such as earthquakes, fires, floods, extreme weather events, strikes, etc.

Each user / visitor uses this website at their own risk, and its content can in no way be construed as providing direct or indirect advice or prompting users / visitors to take any action.

The use of this website must be done exclusively for legal purposes and in a way that does not impede its use by third parties, and the visitor / user is obliged to use it in accordance with the law, good manners and these Terms and not performs actions or omissions that may cause damage or malfunction to it (website), or affect or jeopardize the provision of services by Caramella Kids through it.

This website and the services offered through it are for adults only. It is forbidden for minors to use or visit it, as well as to conclude transactions. Caramella Kids bears absolutely no responsibility for any visit to this website and its use by minors, as it cannot verify the identity of incoming users / visitors.

Caramella Kids strives to maintain and ensure the availability of the website and its content. Regardless of these efforts, the availability of this website depends on various factors such as the technical equipment of the users, the number of users trying to connect to this website at the same time or the internet, etc.

Caramella Kids are also entitled to maintain the website, even if this results in the shutdown. Caramella Kids is still entitled at any time and without notice to change the nature and content of this website, as well as to suspend or temporarily or permanently suspend its operation. This website may also be suspended, suspended or blocked for reasons beyond the control or will of Caramella Kids.

Caramella Kids makes every effort to ensure the accuracy, completeness, validity and clarity of the information and the overall content of this website. Caramella Kids, however, does not guarantee, nor is it responsible to the users / visitors, for the security and the content of the website. The users / visitors of this website accept the inability of Caramella Kids to control all of its content and the services offered through it. Furthermore, Caramella Kids does not warrant that the use by users / visitors of the website of information, data or materials contained in its content, does not infringe the rights of third parties. Limitation of Liability of Caramella Kids

Users / visitors who do not trust Caramella Kids are asked not to visit or use this website or the services offered through it. Users / visitors are also encouraged to use anti-virus software, Trojan horses, time bombs, or other malicious programs and items.

This online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website “exactly as they are”, without any warranty expressed or implied in any way. Also, Caramella Kids does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users / visitors. Any direct, consequential, incidental, indirect or consequential damages arising from access to, or use of, this website, are not the responsibility of Caramella Kids, its employees or associates. Caramella Kids is in no way liable for any legal (civil and / or criminal) claims, nor for any damage (positive, special, or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.), which arises for users / visitors of this website, or for third parties, due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or information available through it and / or any unauthorized interference by third parties with products and / or services and / or information available through it. Also, Caramella Kids bears absolutely no responsibility for damage or injury, or infection by cyber viruses and / or other malicious programs, to the computer or other electronic medium used by a user / visitor to access this website, nor is responsible for damage related to inability to perform, error, omission, interruption, defect, delay in operation or transmission or system line failure, etc. This website, in order to facilitate and serve its users / visitors, may provide, inter alia, a link through “links” hyperlinks or banner ads, to websites and third party websites, for content, privacy policy, safety, completeness and quality of the services provided, or the terms of use, Caramella Kids can not be guaranteed, nor are they responsible. The connection to these websites and websites is the sole responsibility of each user / visitor. The above third parties, providers of these websites and websites, have the full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and websites, excluding any responsibility Caramella Kids, such as indicative of liability for intellectual property rights or any third party rights. Consequently, users / visitors are required to contact the above third party providers directly, for anything that arises from visiting or using their websites and webpages. Although users / visitors of this website acknowledge that Caramella Kids is neither obligated nor able to control the security and content of both the websites and third-party services to which it provides access, it is nevertheless entitled to removes, modifies or interrupts any third party service or connection to third party websites and webpages, if in its sole discretion the law or these Terms are threatened or violated. Copyright

This website and its content, including images, graphics, photographs, drawings, texts, texts, information material, services and products, trademarks, trade names, insignia, any form of data, software, unless otherwise stated for specific third party rights , are the intellectual property of Caramella Kids and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Also, anything transferred, retransmitted or sent through this website is the property of Caramella Kids, as long as this is possible and legal.

Intellectual property is acquired without the need for any further formulation and without the need for a contract or prohibition clause against its infringements.

It is expressly forbidden to copy, modify analog / digital recording and mechanically reproduce, distribute, transfer, download, process, resell, rent, store, print, create a production work or mislead the public about the actual provider of the website and its content.

The names, images, logos, trademarks and insignia representing Caramella Kids and appearing on this website are the property of Caramella Kids or third parties and are protected by Greek, European and international copyright and industrial property laws. Their use is expressly prohibited without the prior written permission of Caramella Kids or their legal owner. The products, brands, trademarks and distinctive features of third parties, which appear on this website, are the intellectual and industrial property of those who are solely responsible for them.

In any case, the appearance and display of the above on this website should in no way be construed as a transfer or grant of express or implied license or right to use them.

The information that users / visitors of this website submit to Caramella Kids through it, is considered as non-confidential information and is not an asset of this user / visitor. In addition, Caramella Kids may collect limited and necessary information about its general business activities.

The management by Caramella Kids and the protection of the personal data of the users / visitors of this website, are governed by the relevant Greek and European legislation and these Terms.

When visiting and using this website and in view of Caramella Kids providing the services offered through it, they may be asked to provide information about them (eg name, occupation, telephone number, email address, date of birth etc). The personal data declared by users / visitors anywhere on the websites and services of this website, are intended solely to ensure the operation of the respective service and may not be used by third parties without complying with applicable laws. Personal data of users / visitors requested by Caramella Kids are limited to information necessary for the operation of its online store and the provision of services offered through it, in order to provide them with the best service, always in accordance with the provisions of Law 2472/1997 on the protection of personal data, as well as Law 3471/2006 concerning the protection of data in the context of electronic commerce, as they apply each time.

• Caramella Kids may collect, store and process personal data of users / visitors of this website, only if the above data is provided voluntarily by interested parties, for the following purposes:

• for the provision of services chosen by users / visitors through this website (eg purchase of products, information on new products, participation in competitions, etc.).

• for the best service of users / visitors.

• for the collection of information from users / visitors (feedback) about the offered products and services of Caramella Kids and their improvement based on the information collected.

• to inform users / visitors about new Caramella Kids products, after their consent.

• to inform users / visitors about Caramella Kids offers, as well as for any competitions, after their consent.

• for the advertising and promotion of Caramella Kids products from a distance, after the consent of the users / visitors.

• for market research and communication with users / visitors, after their consent.

• to improve the recognizability of Caramella Kids.

Personal data provided voluntarily by users / visitors of this website may be collected by Caramella Kids in a File, stored and processed by it for its intended purpose.

Holder and responsible for the processing of personal data collected in the above manner and the file created for the above purposes will be the Individual Business with the name Caramella Kids, based in Thessaloniki, at 12 Ermou Street, (PC 54624 ), where the above file will be installed. Representative of Caramella Kids and Head of Processing is Mr. Vassilios Goudas with whom the interested parties can contact by e-mail / by clicking on the link (contact (info@caramellakids.gr) and by phone 2310 244709.

The recipient of the personal data provided by the users / visitors of this website is only Caramella Kids, which may forward it to affiliated companies, for reasons of functional and computer service of its transactional relations with these users / visitors , as well as for statistical and historical reasons. As long as the user / visitor has filled in the relevant field and has consented to the sending of informative and advertising-promotional material to it, Caramella Kids may, after informing the user / visitor, disclose his personal data to third parties for the advertising promotion. of the products they offer, as well as to companies conducting market research or other similar activity.

Users / visitors who have disclosed their personal information to Caramella Kids have the following rights:

• The right of access to information that concerns them and is in the possession of Caramella Kids.

• The right to information on (a) all personal data concerning them, as well as their origin, (b) the purposes of the processing, (c) the recipients or categories of recipients (c) the evolution of the processing over time (d) the logic of the automated processing; 2472/1997.

• The right to object to the processing of data concerning them. • The right to temporary judicial protection.

• The consent of the participants in the collection and processing of their personal data can be revoked at any time, but without retroactive effect.

Caramella Kids comply with all their statutory obligations. The subject of personal data has the right to request at any time the cessation of sending by Caramella Kids of the above information and advertising-promotional material. In order to exercise the right of objection provided to him by Law 2472/1997, the personal data carrier must request in writing from the Responsible Processor a specific action, such as the correction of the personal data concerning him, their temporary non-use, their freezing. , their non-transmission, or their deletion.

If the user / visitor voluntarily discloses his personal or sensitive data through this website directly to third parties, it is up to him to investigate the terms of protection of this data by such third parties. The user / visitor accepts that Caramella Kids has absolutely no responsibility for such disclosures and for the consequent possible use of such data by other persons. Likewise, Caramella Kids assumes absolutely no responsibility for any disclosure by users / visitors of this website of personal and / or sensitive third party data through the website without the prior consent of the data provider concerned.

Each user / visitor guarantees the accuracy and authenticity of the personal data that concern him and that he submits to Caramella Kids, as well as the right to submit this data.

Caramella Kids opposes the collection of personal data of minors and its policy is not to collect or process the data of such persons.

Caramella Kids recognizes the importance of the issue of the security of the personal data of the users / visitors of this website and makes every reasonable effort, with the most modern and advanced methods, to ensure their security. Users / visitors, however, should be aware that sending confidential information via email is not the safest way to communicate, as there is always the risk of reading this information by third parties.

Cookies

Like most websites, he uses cookies, so that Caramella Kids has access to certain information every time a user / visitor browses its online store. Without cookies it would be impossible for Caramella Kids to offer to the users / visitors of this website important services such as order status, storage of products in the basket etc.

Cookies are alphanumeric files that are transferred to the hard drive of the computer of users / visitors of a website and are used to maintain statistics that are necessary to offer services such as those listed above, as well as to determine popular websites or for marketing purposes and the user / visitor access to the website – website of their choice. Cookies do not pose a risk to the computer of the user / visitor of the website. If you do not want to collect information through cookies, you can configure your internet browser to delete the cookies that already exist on your hard drive and choose either to automatically reject all new cookies, or to ask any when a cookie is to be installed on the computer hard drive if it wants to reject or accept it. However, users / visitors should be aware that choosing to decline cookies will make it more difficult or impossible to use parts and services of the website.

Advertising and information messages

The user / visitor of this website has the possibility, if he wishes, to request to be informed about new products available by Caramella Kids through it and / or in its physical stores, as well as for any other offers, by sending advertisements – informational messages by telephone, e-mail, or mail. The user / visitor who wishes can request the cessation of receiving such messages. Caramella Kids also provide the possibility to the users / visitors of this website to receive a newsletter in their e-mail address, if they declare that they want this service.

• The right of access to information that concerns them and is in the possession of Caramella Kids. You have the right to withdraw from this contract within 14 calendar days without giving any explanation. The withdrawal period expires 14 calendar days from the day after you acquired or a third party other than the carrier and designated by you acquired physical possession of the goods. In order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by sending us either by email to info@caramellakids.gr a ​​written and clear statement of yours or the attached form of withdrawal form, without this however to be mandatory .. The details of our Company are the following: “Caramella Kids”, VAT number: ……………… .., DOY: Thessaloniki HEADQUARTERS: 12 Ermou, T K54624, phone 2310 244709, e-mail: info@caramellakids.gr

• The right of access to information that concerns them and is in the possession of Caramella Kids. To meet the withdrawal deadline, it is sufficient to send your statement of exercise of the right of withdrawal before the withdrawal deadline expires in one of the above-mentioned ways of sending it.

CONSEQUENCES OF WITHDRAWAL

• The right of access to information that concerns them and is in the possession of Caramella Kids. If you opt out of this contract, we will refund all the money we received from you including delivery costs (but excluding additional costs due to your choice to use a delivery method other than the cheapest standard delivery method we offer), without unjustified delay and definitely within 14 calendar days from the day we will be informed of your decision to withdraw from this contract. We will carry out the above refund using the same method and means of payment that you used for the original transaction, unless you have expressly agreed to something different in each case, you will not be charged for such refund. We are entitled by law to delay the return of money until we receive the goods back. You must send back the things you ordered or deliver it to our store at 12 Ermou Street, Thessaloniki, without undue delay and definitely within 14 calendar days from the day you told us you are withdrawing from this contract. The deadline is considered to have been met if you return the goods before the end of the 14 day period. You will be charged the total cost of returning the item to us.

Applicable law

The above Terms are subject to Greek law and are interpreted accordingly. If any provision is deemed invalid or void by the competent Greek court, it ceases to be valid, without this affecting the validity of the other Terms. Any dispute arising from the use of this website or concerning these Terms is subject to the jurisdiction of the competent courts of Thessaloniki.

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